Diagnose AV Manager upload schedule problem

  1. In AV Manager computer, click Start, then click Run. Type
    ftp



    You should now see a prompt similar to this:

    Type
    open 192.168.1.23  (192.168.1.23 is IP address of AV scheduler computer, you should input your correct IP address)

    　

    　

  2. For the user,  entered that account details into the configuration screen in AV Manager.




     

    　

  3. After you input user name and password. You should now see a prompt similar to this:

    　

    　

  4.  You could have also used ls to view the directory and file names.



    If you cannot see Data and Schedule folder. because you have not set the FTP  home directory to
    C:\Program Files\Viscom Software\AV Scheduler Network Version

    　

  5. To end the FTP session, Enter: quit or bye.